Enhancing Surgical Capacity
Client Overview
A surgical center specializes in non-urgent low-risk surgeries. It provides an alternative surgical location outside the main hospital, aiming to improve patient access to timely surgical care and reduce the burden on hospital operating rooms.
Challenge
The high demand for non-urgent surgeries, intensified by the COVID-19 pandemic, caused significant backlogs. The increasing queue for surgeries exceeded the center's capacity, resulting in longer wait times for patients. This led to inefficient patient flow and suboptimal allocation of staff and equipment.
Objectives
Increase the surgical capacity by adding new operating rooms.
Reduce wait times for non-urgent procedures by optimizing patient flow.
Improve operational efficiency through better resource utilization.
Enhance patient experience by streamlining pre- and post-operative processes.
Increase in surgical capacity allowed for more patients to receive timely care.
Wait times significantly reduced, allowing patients faster access to procedures.
Enhanced scheduling and workflow reduced bottlenecks, leading to improvement in operational efficiency.
Better patient experience—a smoother, more predictable surgical journey.
Surgical center transformed into a high-efficiency ambulatory surgical hub.
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